Returns & Exchanges
We want you to love your Princess Highway items, but if something isn't quite right, we offer returns within 30 days of purchase for a refund or store credit. Please ensure all items are in their original condition with tags attached and have not been worn or washed.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place your items in their original packaging, ensuring all vintage-inspired charms and tags are securely included.
Label and Post
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized post office location.
Receive Your Refund
Once our warehouse team receives and inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing